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Privacy Policy

The purpose of this Privacy Policy is to explain how S.C. Roloway Tech S.R.L. (hereinafter “Roloway”, “we” or “us”), a Romanian SRL company registered under Registration number J26/1249/2017, having Fiscal Identification Number (CIF): 37864405, whose registered office is located in Romania, Prieteniei 24/14, Tirgu Mures, processes, collects and uses Customers’ personal data for the purpose of the provision of its Services via its website roloway.com and its applications.

Before using our Services, please read carefully this Privacy Policy as well as the Cookie Policy. If you do not agree to this Privacy Policy or the Cookie Policy, please do not use our Services.

1) What personal data do we collect?

Personal data shall be understood as any information identifying either directly or indirectly an individual. For the purpose of this Privacy Policy, personal data therefore means any information that can be used to identify you or contact you, either online or offline.

For the purpose of the provision of our Services, Roloway may collect with your informed knowledge the following categories of personal data:

  • Identity information (such as your name, surname, address, email address etc.);

  • Means of payment information;

  • Transaction information;

  • Information on the follow-up of the commercial relationship;

  • Information necessary for the purpose of loyalty, prospecting, study, survey and promotion activities;

  • Information related to the organization and processing of contests, games or promotional campaigns;

  • Information regarding the feedbacks on Customers, Goods and Sellers.

Those categories of personal data are collected through the subscription form you fill before subscribing and using our Services.

The subscription form indicates which information is compulsory to provide or not. If you refuse to provide us with information marked as compulsory, you will not be able to subscribe to our website and use our Services.

2) How do we use your personal data?

We may use your personal data described above for the purposes specified at the time of collection of the data or for the following purposes:

  • Management of Customers;

  • Management of Prospects;

  • Development of loyalty, prospecting, study, survey and promotion activities;

  • Development of commercial statistics;

  • Organization of contests, games or promotional campaigns;

  • Management of requests for access, rectification and opposition to your personal data;

  • Management of litigation;

  • Management of feedbacks on Customers, Goods and Sellers.

3) Who do we share your personal data with?

We do not disclose or otherwise share your personal data we collect, except:

  • Within the Roloway’s entities: only our IT personnel may access your data to the extent necessary to perform their duty;

  • With our service providers: only agents assisting us in the maintenance and/or improvement of our website or application may access to the data necessary to perform their duty.

We will in no case share your personal data to third parties without obtaining your prior consent.

4) Where do we transfer your personal data?

We do not transfer your personal data outside of the European Union. Your personal data is stored in servers located within the European Union in countries that provide the same level of data protection as France or Germany.

5) How long do we keep your personal data?

We will keep your personal data collected for the above mentioned purposes only as long as necessary for the duration of our commercial relationship with you (i.e. as long as your account is active and as needed to provide your our Services).

We may also retain your personal data for a reasonable period after you stop using our Services for the purposes of the fulfillment of our legal obligations or the settlement of disputes that may arise.

Once your personal data is no longer necessary for these purposes, we will simply delete it from our files.

6) How do we protect your personal data?

Roloway takes all necessary technical and organizational measures to protect the confidentiality and security of your personal data collected through our websites or applications.

These measures include, but are not limited to, the storage of your information in secure operating environment that are only accessible to duly authorized Roloway’s employees or agents, as well as the verification of the identity of registered users before they access their accounts containing personal data.

7) Processing of children’s personal data

Only individuals above the age of 18 years old are allowed to use our Services. Since our website is not intended to minors, we do not knowingly collect nor process minors’ personal data.

If we learn by any means that a minor has submitted to us personal data and is using our Services, we will promptly delete the relevant account and the related personal data.

8) Marketing communications

Upon obtaining your prior consent to it, we will occasionally use your personal data to provide you with marketing communications, such as marketing emails containing information about special offers, contests, games or promotional campaigns with regard to our Services.

You may express your consent to the reception of marketing communications either when filling the subscription form or at any time when visiting your Customer account.

You may also remove your consent to the reception of marketing communications at any time either by following the instructions provided at the bottom of each marketing communication or by specifying your request to office@roloway.com

If you participated to one of our commercial partner program and agreed to receive marketing communications from such company, please contact directly such company to opt-out to such communications.

9) Your rights

You can exercise the following rights regarding your personal data by contacting office@roloway.com and specifying your specific request:

  • Your right to access to the personal data we collected and we process about you;

  • Your right to obtain the modification or deletion of your personal data if it is inaccurate, incomplete or out of date;

  • Your right to object to the processing of your personal data for legitimate reasons;

  • Your right to object to the reception of marketing communications, as indicated in Article 8 of this Privacy Policy;

  • Your right to define the fate of your personal data after your death.

10) Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, provided that we will inform Customers of any material change within a reasonable time. We invite you to regularly review this Policy in order to make sure that you are aware of any change regarding Roloway’s use of your personal information.

11) Links to other websites

Our website might provide links to other websites, either owned or operated by third parties. Please note that we are not responsible for the processing of your personal data made by those companies. We therefore strongly advise you to consult their Privacy Policies before submitting to them your personal data.

12) Contact us

If you have any question about this Privacy Policy, about how we process and protect your personal data or if you want to exercise one of your rights in accordance with Article 9 of this Privacy Policy, please contact us at office@roloway.com